If anyone has come across this annoying error message you will appreciate this MSDN Article.
Link to MSDN Article: http://blogs.technet.com/b/asiasupp/archive/2011/06/13/error-message-quot-your-client-does-not-support-opening-this-list-with-windows-explorer-quot-when-you-try-to-quot-open-with-explorer-quot-on-a-sharepoint-document-library-in-office-365-site.aspx
Here is the article:
When you log on to the SharePoint online site by using your Office 365 account, navigate to a document library and click “Open with Explorer” button on the ribbon, you receive the following error message:
Your client does not support opening this list with Windows Explorer
To successfully make “Open with Explorer” work, we need ensure the following:
1. WebClient service is started
WebClient service which the WebDav protocol enables Windows-based programs such as Windows Explorer to create, access and modify Internet-based files.
Important Note: If you are running a server type Windows OS, for example, you use Window Server 2008, install Desktop Experience feature first to get WebClient service installed.
- From the Start menu, point to Administrative Tools, and click Services.
- Scroll down, right-click WebClient, and click Properties.
- In the Startup type list box, click Automatic.
- Click Apply.
- In the Service status section, click Start.
- Click OK.
2. You have supported Web browser
For a list of supported Web browsers and support level information, please visit:
Plan browser support
From the page you can see it’s recommended to use 32-bit Internet Explorer 7,8,9.
Note: “Open with Explorer” may not work if you have 64-bit Internet Explorer and 64-bit Microsoft Office installed.
3. Add https://*.sharepoint.com to Local intranet site
To configure Web browser, open “Internet Options” menu, navigate to the “Security Tab”, and addhttps://*.sharepoint.com to Local intranet site.
Then restart the browser and try it again.
> If you have tried the above methods, however “Open with Explorer” still does not work, try to make sure you have applied the latest updates on the system.
> In addition, you can also try to enable Basic authentication on the client computer, by setting the BasicAuthLevel registry entry of the following key:
For detailed steps, visit the following KB page.
You cannot connect to a document library in Windows SharePoint Services 3.0 or Windows SharePoint Services 2.0 by using Windows shell commands or by using Explorer View